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Thailand's chance to match gastronomy with services
Claus Enghave, COO & Co-Founder, Kingsmen Hospitality Services, Published on 30/07/2019
» It's mindboggling that the below average level of service that is offered for Thailand's tourist gastronomic visitors in the F&B (Food and Beverage) industry is being generally accepted. Customers are getting tired from the very beginning of their experience when they are trying to make a reservation and the restaurant staff can't even communicate with them properly. This is the predominant reason behind why your reservation is often nowhere to be found when you arrive at your chosen dining establishment.
WAKE-UP! Train front-line hospitality staffers
Claus Enghave, COO & Co-Founder, Kingsmen Hospitality Services, Published on 04/06/2019
» Thailand continues being known for its wonderful cuisine. It is mindboggling that hospitality owners, investors and creators of hotels, restaurants and bars, and even catering and event companies, are not training their staff properly.