OPINION

Whose line is it anyway?

Guru, Sumati Sivasiamphai, Published on 16/03/2012

» If you printed out every complaint made about immigration services at Suvarnabhumi, you'd probably have enough paper to cover the airport a hundred times over. Common traveller grievances include ridiculously long lines, inadequate staffing, and, god forbid, officers who don't smile in the Land of Smiles.