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Hospitality industry training in the digital age: Quality the watchword
Roman Fix with the assistance of Dr. Scott Roach, Kingsmen Hospitality Services, Published on 11/12/2018
» There are plenty of reasons why people pick a hospitality venue, its location, cuisine: décor or any of a dozen other factors. However, there is one main reason why people choose to come back again and again: quality. You may have all of the other factors going in your favour, but if the quality is not there, the customers won't be there either. This week's topic is data, and how data can lead to better quality.
Critical HR talent for digital economy
Business, Ariya Talerngsri, Published on 11/12/2018
» Our world is changing faster than we can realise. Industries, businesses and even individual business functions are all getting disrupted amid the significant transformation to Industry 4.0.