OPINION

Digitisation needed

Oped, Postbag, Published on 02/10/2025

» Re: "New DES minister urged to prioritise AI", (Business, Sept 23). My son, who completed a BBA, has just joined an MBA programme at a local university. For this, he had to cancel his existing visa from his college and apply for a fresh one through his new university. He reached the immigration office at 8am and was given token 78 for cancellation and 900 for issuance of a new visa. With each applicant's process taking about 10 minutes, he would easily be spending over 12 hours there. The officials work beyond 4.30pm and until 9pm to issue or reject every visa.