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Search Result for “customer satisfaction”

Showing 1 - 10 of 85

OPINION

Navigating the new realities of global travel

Oped, Anna Kofoed, Published on 12/12/2025

» In our increasingly turbulent world, travelling for many no longer unfolds as a straightforward endeavour.

OPINION

Trump returns to Asean with a bang

Oped, Kavi Chongkittavorn, Published on 28/10/2025

» The Asean chair, Malaysian Prime Minister Anwar Ibrahim, said it all. Acknowledging US President Donald Trump's presence during the signing ceremony on Thailand-Cambodia relations on Sunday, he stated: "We, of course, admire your tenacity and courage because the world needs leaders who promote peace strongly."

OPINION

Measuring the economic impact of AI

Oped, Diane Coyle, Published on 24/10/2025

» Is AI transforming the economy in any real sense, or is the promise of rapid growth mere hype?

OPINION

Can India's service sector survive US disruption?

Oped, Manishi Raychaudhuri, Published on 21/10/2025

» India's long-vaunted services sector has been boosted in recent years by the exponential growth of Global Capability Centres, multinational corporations' offshore hubs. However, President Donald Trump's administration is now threatening to dramatically alter the landscape for Indian workers, even as GCCs face several domestic challenges.

OPINION

Narcotic nightmare

Oped, Postbag, Published on 10/10/2025

» Re: "Drug policy fails", (PostBag, Oct 8) & "PM hails successful drug suppression campaign", (BP, Oct 4).

OPINION

Building capacity where it counts

Oped, Mariana Mazzucato & Rainer Kattel, Published on 06/10/2025

» After years of underinvestment, governments around the world are struggling to keep pace with growing demands. The consequences are now widely evident, as underfunded and unprepared public agencies falter whenever crises strike. The problem is not "slimming" government down, but rather rendering it more capable, strategic, outcome-oriented and a good partner in solving the greatest problems of our time: providing adequate housing for all, strengthening climate resilience and ensuring that technology makes all our lives better, not just a few "bros" richer.

OPINION

Keeping universal healthcare strong

Oped, Amanee Hamu, Thongchai Napim, Manatchaya Chuyingsakultip & Kullaporn Unnanon, Published on 24/09/2025

» For 23 years, Thailand's universal healthcare scheme, better known as the "gold card", has protected millions from financial ruin, a remarkable achievement that has earned worldwide praise. Yet, the system is not perfect.

OPINION

Land Bridge folly

Oped, Postbag, Published on 02/09/2025

» Re: "Govt's ambitious land bridge project 'puts residents at risk'", (BP, Aug 29) & "Critics push to review port reports", (BP, Aug 6).

OPINION

Hushed devotion

Oped, Postbag, Published on 27/08/2025

» Re: "Former Aids hospice abbot arrested for alleged temple fund fraud, money-laundering", (BP, Aug 26). 

OPINION

New tourism path for climate survival

Oped, Kamphol Pantakua, Published on 20/08/2025

» Hotel bookings are vanishing. Tour buses sit idle. Empty beaches. The culprit? Not mass protests. Not pandemics. But smoke, dust, and heat. Tourism fuels Thailand's economy, yet smog, heat waves, and flash floods are rapidly choking it. Can paradise still sell if it's unbreathable?