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Search Result for “customer satisfaction”

Showing 1 - 10 of 255

OPINION

Is it worth it? Seeing through the marketing traps

Rattanan Wangkanjana, Published on 21/01/2026

» As purchasing power weakens and living costs soar, daily expenses shock Bangkok residents.

OPINION

Free Myanmar

Postbag, Published on 19/01/2026

» Re: "Pro-military party takes Yangon seat", (World, Jan 13). 

OPINION

A missing item in the rural soundtrack

Roger Crutchley, Published on 18/01/2026

» As usual at this time of the year I have been enjoying life in the Northeastern province of Chaiyaphum for several weeks. However on this visit there was something slightly different which I couldn't immediately put my finger on. It took a few days before realising I was not being woken up by the usual early morning chorus of roosters or chickens of any sort.

OPINION

Spoiled for choice

Postbag, Published on 11/01/2026

» Re: "Govt looks at bringing a Disneyland to Thailand", (BP, Jan 9). 

OPINION

‘Mai pen rai’ paradox: from kindness to toxic silence

Juranan Soranet, Published on 07/01/2026

» "Mai pen rai" (It’s okay/never mind) is perhaps the most classic Thai phrase, symbolising kindness, compromise and a go-with-the-flow attitude. It is the hallmark of Thai charm. However, in a modern world driven by consumer rights and accountability, the harmless phrase is becoming a double-edged sword. We are witnessing the rise of "Toxic kreng jai" — an excessive form of considerateness where we suppress our own rights just to avoid being labelled "demanding".

OPINION

Navigating the new realities of global travel

Oped, Anna Kofoed, Published on 12/12/2025

» In our increasingly turbulent world, travelling for many no longer unfolds as a straightforward endeavour.

OPINION

Drinking confusion

Postbag, Published on 15/11/2025

» Re: "Ban on afternoon sales under review", (BP, Nov 13).

OPINION

Trump returns to Asean with a bang

Oped, Kavi Chongkittavorn, Published on 28/10/2025

» The Asean chair, Malaysian Prime Minister Anwar Ibrahim, said it all. Acknowledging US President Donald Trump's presence during the signing ceremony on Thailand-Cambodia relations on Sunday, he stated: "We, of course, admire your tenacity and courage because the world needs leaders who promote peace strongly."

OPINION

Measuring the economic impact of AI

Oped, Diane Coyle, Published on 24/10/2025

» Is AI transforming the economy in any real sense, or is the promise of rapid growth mere hype?

OPINION

Can India's service sector survive US disruption?

Oped, Manishi Raychaudhuri, Published on 21/10/2025

» India's long-vaunted services sector has been boosted in recent years by the exponential growth of Global Capability Centres, multinational corporations' offshore hubs. However, President Donald Trump's administration is now threatening to dramatically alter the landscape for Indian workers, even as GCCs face several domestic challenges.