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Search Result for “customer experience”

Showing 1 - 10 of 6,911

BUSINESS

Initiative touts regional AI-driven commerce

Business, Suchit Leesa-nguansuk, Published on 16/04/2026

» Regional e-commerce enabler aCommerce has partnered with artificial intelligence (AI) startup Ai-ssistance, Microsoft and the US government to advance AI-driven commerce in Thailand and across Southeast Asia.

BUSINESS

Salesforce sees rising shift towards agentic enterprises

Business, Suchit Leesa-nguansuk, Published on 16/04/2026

» Businesses are accelerating their transformation to "agentic enterprises" to drive stronger outcomes, enhance competitiveness and productivity, and deliver better customer experiences amid a volatile economic environment, according to artificial intelligence (AI)-based customer relationship management firm Salesforce.

BUSINESS

Baby brands expand target market

Business, Kuakul Mornkum, Published on 16/04/2026

» Consumer goods producers that previously focused on the baby segment are broadening their target market to include teenagers and adults in response to Thailand's evolving demographic structure.

BUSINESS

Ingram Micro targets solutions aggregation

Business, Suchit Leesa-nguansuk, Published on 16/04/2026

» Ingram Micro (Thailand), a US-based global technology distributor, is positioning itself as a solutions aggregator to capitalise on Thailand's projected IT spending of 1.1 trillion baht this year.

BUSINESS

GH Bank aims to elevate operations with digital upgrade

Business, Wichit Chantanusornsiri, Published on 14/04/2026

» Government Housing (GH) Bank, a state financial institution specialising in housing loans, is preparing to upgrade its operations through digital transformation and the adoption of generative artificial intelligence (AI).

BUSINESS

Top US banks warned about new Anthropic AI tool

The New York Times, Published on 11/04/2026

» The leaders of some of America’s largest banks were warned by a top US government official this week about a new artificial intelligence model from Anthropic that could lead to heightened risks of cyberattacks, according to three people briefed on the matter.

BUSINESS

Thai export pain set to continue despite Mideast truce

Business, Nareerat Wiriyapong, Published on 11/04/2026

» The reopening of the Strait of Hormuz with fee collection as proposed by Iran, together with high oil prices, is dampening the prospects for Thai exports and may push overseas shipments into contraction this year, economists say.

BUSINESS

Thai Credit Guarantee Corporation unveils loan scheme for micro SMEs

Business, Wichit Chantanusornsiri, Published on 10/04/2026

» The Thai Credit Guarantee Corporation (TCG) has launched a loan guarantee measure worth 10 billion baht to support micro SMEs to enable them to weather the current energy crisis.

BUSINESS

Airlines adjust operations amid ceasefire

Business, Molpasorn Shoowong, Published on 09/04/2026

» Despite a two-week ceasefire between the US and Iran, Thai airlines still have to adjust their operational strategies for the summer schedule to match travel demand dampened by concerns over uncertainty surrounding the oil crisis.

BUSINESS

J&T Express drives delivery push with EVs, automation

Business, Suchit Leesa-nguansuk, Published on 08/04/2026

» Amid rising cost pressures and intensifying competition in Thailand's logistics sector, J&T Express is accelerating efforts to bolster operational efficiency by investing in automated sorting technologies while piloting electric vehicles to reduce exposure to volatile fuel prices.