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Asia focus, Tanyatorn Tongwaranan, Published on 22/07/2019
» "The customer is always right" is an expression businesses have lived by for generations. In the digital age, one could expand the assertion to state that the customer is not only right but smarter, better informed and more demanding than ever before.
Asia focus, Tanyatorn Tongwaranan, Published on 24/09/2018
» Imagine relaxing at a spa prior to a flight to your favourite holiday destination. You board the plane, settle into the seat of your choice and freshen up with a glass of freshly squeezed orange juice, just the way you like it. Soon after, the chef's signature dishes that you pre-selected arrive, paired with the perfect glass of wine.