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Airline customer complaints see decline
Business, Boonsong Kositchotethana, Published on 06/10/2015
» Airlines are seeing fewer passenger complaints as fierce rivalry and their improved financial health lead them to focus on building ties with customers.
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Japan, Korea clip Thai flyers' wings
Business, Boonsong Kositchotethana, Published on 27/03/2015
» Thailand's aviation industry has begun to feel the pinch of Thai authorities' failures to comply with global standards, as Japan and South Korea have taken pre-emptive action to curb air service by Thailand-registered carriers in their countries.
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