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Showing 1-3 of 3 results
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Looming giant catches a cold
Business, Post Reporters, Published on 20/01/2020
» From selfie-obsessed tourists to massive bilateral trade and property investment, China's presence in Thailand cannot be overlooked.
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IBM Thailand predicts AI upheaval in customer service this year
Business, Post Reporters, Published on 08/01/2018
» The next 12 months will bring huge shifts to the call centre and customer service industry, says IBM Thailand. After years of lagging behind customers' needs and expectations, the future of call centres and customer service is being shaped by artificial intelligence (AI).
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Next year in technology
Business, Post Reporters, Published on 18/12/2017
» Self-driving cars, artificial intelligence (AI), big data and cryptocurrencies appeared on everyone's radar in 2017, but 2018 will be the year when many of these technologies hit the market in a meaningful way, says Telenor Research.
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