OPINION

Do gig workers deserve better deal?

News, Published on 23/02/2021

» It is common to see uniformed riders delivering food around Bangkok. People have also become accustomed to using ride-hailing apps instead of traditional taxis. Following the coronavirus outbreak, the demand for ride-hailing plunged during the lockdowns, before rising again as social restrictions were eased. On the other hand, demand for food delivery services continued to surge as more people dined at home. Queues outside restaurants, that were once crammed with customers, have been replaced by large groups of colourful platform delivery couriers.