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  • BUSINESS

    Thailand's chance to match gastronomy with services

    Published on 30/07/2019

    » It's mindboggling that the below average level of service that is offered for Thailand's tourist gastronomic visitors in the F&B (Food and Beverage) industry is being generally accepted. Customers are getting tired from the very beginning of their experience when they are trying to make a reservation and the restaurant staff can't even communicate with them properly. This is the predominant reason behind why your reservation is often nowhere to be found when you arrive at your chosen dining establishment.

  • BUSINESS

    WAKE-UP! Train front-line hospitality staffers

    Published on 04/06/2019

    » Thailand continues being known for its wonderful cuisine. It is mindboggling that hospitality owners, investors and creators of hotels, restaurants and bars, and even catering and event companies, are not training their staff properly.

  • BUSINESS

    Kingsmen Talks: The Principles of Service

    Published on 07/05/2019

    » Thailand is the new destination for Gastronomic Tourists and Foodies. It is expanding by an incredible amount every year. In 2017 receipts from tourism increased to Baht 1,831 million, a whopping 85% increase compared to five years previously. The number of tourists continues to increase. Preliminary revenue figures for 2018 indicate increased expenditures to Baht 2,004 million, a 9.43% increase over the previous year. Suvarnabhumi Airport is now far exceeding its annual capacity of 45 million travellers as the Thai government pursues ways to expand that capacity to meet ever-increasing demand.

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