BUSINESS

Times are tough; I want performance improvement

Business, Arinya Talerngsri, Published on 15/02/2012

» Traditionally as new challenges arise, business leaders turn to their human resources departments and make them accountable for training people to work more effectively and produce tangible results. Sometimes it seems that as resources shrink, competition increases, organisations merge and partner, and fresh disasters strike, the need for tangible results grows ever greater. Many leaders I speak to, however, still express their frustration that the money spent on training just isn't turning into the tangible results they need to see. They complain that Key Performance Indicators remain missed and targets and objectives remain out of sight. They ask me is training a waste of time, and my answer is Yes _ and No.