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Still more work to do at THAI
News, Editorial, Published on 26/02/2023
» Thai Airways is in the spotlight once again, but for the wrong reasons. In what has now become a viral TikTok video, a user showed how cabin crew failed to collect meal trays from a seat as a flight from Singapore to Bangkok was about to land.
THAI should put customers first
Oped, Editorial, Published on 21/10/2018
» The business mantra "Customer is king" cannot be applied to Thai Airways International, after the recent headline-making flight from Zurich to Bangkok.