Showing 1 - 4 of 4
Microsoft put on the naughty step by Aussie regulator
Life, James Hein, Published on 05/11/2025
» Microsoft has been at it again. The Competition & Consumer Commission in Australia has started a legal process against the Redmond giant for apparently misleading users of the policies for its Microsoft 365 bundle. Microsoft advised users with a Personal and Family plan that "to maintain their subscription they must accept the integration of Copilot and pay higher prices for their plan, or, alternatively, cancel their subscription".
Chinese tech companies are at it again
Life, James Hein, Published on 12/05/2021
» A reminder on the importance of both scalable systems and load testing. The recent Philippines' attempt to expand its national ID programme had a number of issues when they introduced a two-factor authentication system. PhilSys, as it is known, started out just fine when registrations began in 2020, when paper forms were still used. This in itself was a little strange as the purpose of the new system was to do away with the need to present physical documents when interacting with government agencies. PhilSys the digital ID system was marketed as such and promised transformation and other buzzwords including easier opening of bank accounts. All of this would also help everyone involved during Covid times. After 28 million paper applications, the digital system was turned on and in the first hour 40,000 people tried to register. The system promptly fell over due to the load and inability to scale quickly. Most IT people will admit to a similar experience in their past, but by 2021 there are surely enough historical examples of what will happen if you don't do sufficient load testing before a major release like this.
Biggest IT fix you never heard of
Life, James Hein, Published on 15/01/2020
» The clock ticked over to 2020 and the UK giant Lloyds Bank fell over -- well it had some problems populating bank accounts with payments at least. The problem? Apparently a Y2K bug that affected mobile apps and web logins. A similar problem occurred again on Jan 2. Well before the year 2000 was reached I was one of those involved in Y2K mitigation. Large teams spent months making sure that software didn't fail when 2000 and 2001 kicked over along with a few other key dates, one of which was indeed Jan 1, 2020. Now I'm not sure if these issues are Y2K related but the Yorkshire and Clydesdale banks in the UK had similar issues that Lloyd's did, not processing payments into customer accounts. Latter reports did indicate the issue was with processing date problems.
Diminishing returns
Life, James Hein, Published on 05/06/2019
» The first three months of 2019 saw Apple and Samsung collectively selling 17.5 million fewer smartphones globally compared to last year. As I've previously noted, we have market saturation and a lack of yearly upgrades for many users. I upgrade with roughly every third model, for example. The premium end of the market also continues to move out of the reach of many, meaning fewer people can upgrade as often. The innovation jump in successive models is also diminishing, so they lack the wow factor that drove earlier upgrades. These figures do not include the impact of the latest Samsung S10 range which shipped at the end of the quarter. The top three remain Samsung, Huawei and Apple. This may change with the recent US Huawei bans, or at least reduce any growth. Even after price cuts, Apple's sales fell 17.6% in the quarter leaving Samsung as the one least likely to lose their position in the next few months. Oppo and Viva rounded out the top five in sales with Xiaomi nibbling at their heels.