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Search Result for “customer-centric insurance”

Showing 1 - 10 of 624

BUSINESS

Rapid AI evolution collides with sophisticated scams

Business, Suchit Leesa-nguansuk, Published on 07/04/2026

» Thailand's financial sector is reaching a turning point as the next phase of financial evolution dubbed "banking 5.0" converges with complex scams, prompting regulators to tighten oversight and pushing banks to strengthen real-time risk management and governance, says SAS Thailand, the local unit of a global data and artificial intelligence (AI) software company.

BUSINESS

E-commerce sovereignty picks up with Pantip Mall

Business, Suchit Leesa-nguansuk, Published on 16/03/2026

» Thailand has begun to explore the concept of local e-commerce sovereignty with the debut of Pantip Mall e-marketplace, as regulators and local e-commerce veterans share growing concerns over the dominance of foreign platforms.

BUSINESS

Delivery firms cut costs by embracing AI tech

Business, Suchit Leesa-nguansuk, Published on 13/03/2026

» KEX Express (Thailand) and J&T Express Thailand are increasingly deploying artificial intelligence (AI) and route optimisation to reduce their energy waste, improve fleet efficiency and maintain service stability for the rapidly growing e-commerce sector amid volatile fuel prices.

BUSINESS

Chat commerce gains ground

Business, Suchit Leesa-nguansuk, Published on 12/03/2026

» Artificial intelligence (AI)-powered conversational commerce is intensifying in Thailand as major platforms such as Meta and Line step up efforts to support local small and medium-sized enterprises (SMEs).

BUSINESS

Chat commerce takes off on Line

Business, Suchit Leesa-nguansuk, Published on 11/03/2026

» Line Thailand is seeing rapid uptake of "chat commerce" among small and medium-sized enterprises (SMEs) as businesses seek to diversify sales channels and reduce reliance on e-marketplaces as they raise commission fees.

BUSINESS

Amazon Web Services eyes Thailand as future AI hub

Business, Suchit Leesa-nguansuk, Published on 10/03/2026

» Cloud service provider Amazon Web Services (AWS) Thailand has positioned its local cloud region as a future artificial intelligence (AI) hub, targeting enterprises' rising demand for highly complex, independent "frontier AI agents".

BUSINESS

Thailand's smartphone market likely to face contraction

Business, Suchit Leesa-nguansuk, Published on 10/03/2026

» Thailand's smartphone market is likely to contract amid economic uncertainty, the Middle East conflict and rising memory component costs, according to Thai Samsung Electronics Co.

BUSINESS

INET bets on sovereign cloud with B2.5bn expansion

Business, Suchit Leesa-nguansuk, Published on 05/03/2026

» Internet Thailand Plc (INET), a Thai-owned local cloud and digital platform provider, plans to invest 2.5 billion baht to build its fourth data centre in Thailand to tap enterprises' rising demand for data sovereignty.

BUSINESS

Council seeks to keep Thai digital data safe

Business, Suchit Leesa-nguansuk, Published on 04/03/2026

» Thailand urgently needs to develop digital data sovereignty under Thai jurisdiction, while prioritising the use of more locally developed artificial intelligence (AI) and software, according to the Digital Council of Thailand (DCT).

BUSINESS

Traditional media stages 2026 comeback

Business, Suchit Leesa-nguansuk, Published on 25/02/2026

» Thailand's media industry spending is expected to grow by 1.7% in 2026 to reach 87.3 billion baht, as brands shift from short-term performance marketing towards a more balanced, structurally driven growth strategy, according to media agency Media Intelligence Group (MI Group).