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Search Result for “complaints”

Showing 1 - 10 of 47

BUSINESS

AIS clarifies illegal cross-border internet issue

Business, Komsan Tortermvasana, Published on 27/01/2026

» Advanced Info Service (AIS) on Monday filed a clarification with the Stock Exchange of Thailand regarding the detection of unauthorised cross-border internet signal connections arising from a customer's misuse of AIS services, in breach of the applicable service terms and conditions and in contravention of relevant laws.

BUSINESS

Scam complaints starting to rise again

Business, Komsan Tortermvasana, Published on 17/06/2025

» The number of complaints concerning call centres and online scams has increased to reach close to the same level as recorded in December 2024, despite having dropped to its lowest point in February 2025, according to the National Broadcasting and Telecommunications Commission (NBTC).

THAILAND

Scam complaints in Thailand starting to rise again

Komsan Tortermvasana, Published on 16/06/2025

» The number of complaints concerning call centres and online scams has increased to reach close to the same level as recorded in December 2024, despite having dropped to its lowest point in February 2025, according to Thailand's National Broadcasting and Telecommunications Commission (NBTC).

BUSINESS

NBTC votes to terminate K4's licence for fraud charges

Business, Komsan Tortermvasana, Published on 31/03/2025

» The board of the National Broadcasting and Telecommunications Commission (NBTC) has unanimously resolved to terminate the telecom licence of K4 Communication Company Ltd after the firm was charged with fraud.

BUSINESS

AIS, True eye 3500MHz band at auction

Business, Komsan Tortermvasana, Published on 27/03/2025

» The 3500-megahertz band is expected to attract two major telecom operators in the planned auction because of its potential to pave the way for 6G service.

BUSINESS

Regulator refuses to touch streaming

Business, Komsan Tortermvasana, Published on 08/02/2025

» The National Broadcasting and Telecommunications Commission (NBTC) has no authority to supervise streaming operations of over-the-top (OTT) platforms based on existing regulations, says NBTC chairman Sarana Boonbaichaiyapruck.

BUSINESS

Thai data protection agency lists 11 suspicious apps

Business, Komsan Tortermvasana, Published on 30/01/2025

» The Personal Data Protection Committee (PDPC) has sent a list of 11 suspicious mobile applications on Google Play Store to the Bank of Thailand to check whether they provide a personal loan service without registering with the regulator.

BUSINESS

Digital Economy and Society Ministry issues guidelines for pre-installed apps

Business, Komsan Tortermvasana, Published on 21/01/2025

» The Digital Economy and Society (DES) Ministry on Monday issued 10 guidelines for all related parties for handling pre-installed applications on mobile devices, aiming to protect consumers and prevent the apps from breaching the law.

BUSINESS

Police agency backs latest AIS service

Business, Komsan Tortermvasana, Published on 02/11/2024

» Advanced Info Service (AIS) has partnered with the Central Investigation Bureau (CIB) to help customers deal with calls from scammers and call centre gangs via its free new service for reporting suspicious phone numbers.

BUSINESS

NBTC rolls out AI-driven complaints channel

Business, Komsan Tortermvasana, Published on 06/08/2024

» The National Broadcasting and Telecommunications Commission (NBTC) has officially launched a new channel for receiving complaints related to telecom and broadcast services through the existing artificial intelligence (AI)-driven platform Traffy Fondue.