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Building a customer-centric supply chain
Business, Chris Catto-Smith, Published on 02/12/2015
» One of the bigger challenges I face in supply chain consulting is changing the attitude of decision-makers from being adversarial to collaborative in their relationships with trading partners and service providers. It's like swimming against the current of a river in which hard bargaining and squeezing is ingrained in Asian business DNA. This is fortunate in a way, because if business executives could figure out for themselves that collaboration can bring huge savings in total supply chain costs, I would be out of a job.
Lessons on many fronts from unprecedented MH370 search
Business, Chris Catto-Smith, Published on 26/03/2014
» Monday’s announcement by the Malaysian government confirming that Malaysia Airlines Flight MH370 had crashed with no survivors in the Indian Ocean moves one of the most perplexing aviation mysteries from a search and rescue mission to a nearly impossible search and recovery process.