BUSINESS

Getting the message

Asia focus, Wanant Kerdchuen, Published on 07/12/2015

» There was a time not long ago when mobile phone operators began to realise that voice calling was a low-margin commodity and they needed a better way to make money. As short messaging service caught on, they were confident they'd found a more lucrative solution. Now SMS is under siege from internet-based chat applications, which are also threatening mobile operators' voice business.