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Search Result for “customer experience”

Showing 1 - 10 of 4,076

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GENERAL

Real-world AI projects and the bottom line

Business, Published on 18/09/2025

» While artificial intelligence (AI) dominates headlines, the majority of Thai businesses have yet to see it make a tangible difference to their bottom line.

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GENERAL

Generali Thailand Targets Growth with Customer FIRST Strategy 

Published on 16/09/2025

» Generali Thailand is reinforcing its commitment on customer value, wider distribution and people development as it pursues growth in a challenging landscape marked by an ageing population, rising living costs and rapid technological change. Chief executive Arsh Kaumi said Thailand remains a strategic market in Southeast Asia with a mature, well-developed insurance sector, but one where protection gaps are widening—especially for retirees and those approaching retirement. Many Thai seniors are finding their savings depleted roughly a decade into retirement, underscoring the need for long-term financial planning. 

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THAILAND

True Unveils Futuristic Branding Shop at Dusit Central Park

Published on 15/09/2025

» Bangkok, September 15, 2025 — True Corporation has unveiled its newly designed “True Branding Shop” and “TrueSphere” at Dusit Central Park, warmly welcoming Khun Suphajee Suthumpun, with Khun Sigve Brekke, Group CEO of True Corporation, hosting the visit. Conceived as an all-in-one digital lifestyle destination, the new True Branding Shop seamlessly blends cutting-edge AI technologies, clean-energy solutions, and first-class services. It offers an inspiring urban space where visitors can relax, recharge, and experience technology designed to care for them—today and in the future.

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THAILAND

Central Retail Elevates Customer Focus with Five Insights

Published on 15/09/2025

» In an era where consumers have more choices and higher expectations than ever, businesses must adapt to secure customer loyalty and stand out in an increasingly competitive market. Central Retail remains one of the country’s leading retail and wholesale operators, with the agility to continuously respond to evolving customer needs. The key lies in truly understanding customers—their behaviours and aspirations—while ensuring the business evolves in step with shifting consumer trends. 

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THAILAND

Customer shocked after restaurant serves 'green curry smoothie' instead of avocado drink

Online Reporters, Published on 12/09/2025

» A Thai diner was left horrified after an online food order went badly wrong, with a restaurant mistakenly serving him a blended green curry with chicken in place of an avocado smoothie.

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THAILAND

SuperRich 1965 marks 60 years with e-Wallet

Published on 09/09/2025

» SuperRich 1965 (Orange), Thailand’s No.1 foreign currency exchange, is celebrating its 60th anniversary under the theme “60 Years of Trust, Moving Forward Together.” The company has introduced its new mascot, “Nong Super,” as a travel partner that reflects a modern image and connects with new-generation travellers. SuperRich is also driving digital transformation by integrating services across both branch and online platforms, with plans to launch an e-Wallet to serve international tourists. The company is targeting 20% growth and aims to surpass THB 100 billion in currency exchange volume by 2027.

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LIFE

Recipe for change

Life, Suwitcha Chaiyong, Published on 09/09/2025

» When Weerapon Wongtawan, founder of Lukyang Studio, was selected by the Office of Contemporary Art and Culture to work with a community enterprise in Phetchaburi, he redesigned the packaging of their traditional rice crackers and suggested they be made in smaller sizes.

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SUSTAINABILITY

Funerals go green

Business, Somhatai Mosika, Published on 08/09/2025

» At a funeral, the atmosphere is often filled with grief and remembrance, and many choose to honour the deceased with condolence wreaths. Traditionally these wreaths end up in landfills, contributing to waste.

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LIFE

Reinventing hansik

Life, Nianne-Lynn Hendricks, Published on 05/09/2025

» In the Asian food world, chef Mingoo Kang is one of the most respected chefs and a household name in South Korea.

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GENERAL

Lazada positions itself as premium e-marketplace

Business, Komsan Tortermvasana, Published on 03/09/2025

» Lazada Thailand is leveraging its "next-level e-commerce" strategy to position itself as a premium e-marketplace platform, with greater usage of artificial intelligence (AI) features to enhance the experience for all stakeholders.