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Search Result for “call centres”

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GENERAL

Resilience by design: Thriving in the age of AI and disruption

Business, Suchit Leesa-nguansuk, Published on 18/06/2025

» As Cisco marks its 40th global anniversary and 30 years in Thailand this year, Weera Areeratanasak, the company's managing director for Thailand and Myanmar, shared the company's journey and future vision as it helps organisations build secure, agile systems that thrive amid constant disruption.

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GENERAL

RX Tradex Showcases Tech Future at Manufacturing Expo 2025 

Published on 17/06/2025

» Bangkok, 11 May 2025 – RX Tradex is gearing up to host its flagship annual event, Manufacturing Expo 2025, ASEAN’s most comprehensive event for the manufacturing and supporting industries. The show will feature seven specialised exhibitions, showcasing cutting-edge machinery and smart solutions from over 2,000 brands across 30 countries, with 21 international pavilions representing China, Japan, Singapore, South Korea, and Taiwan (R.O.C.). Occupying BITEC Halls 98–104 from 18–21 June 2025, the event is expected to welcome more than 85,000 attendees. 

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GENERAL

Scam complaints starting to rise again

Business, Komsan Tortermvasana, Published on 17/06/2025

» The number of complaints concerning call centres and online scams has increased to reach close to the same level as recorded in December 2024, despite having dropped to its lowest point in February 2025, according to the National Broadcasting and Telecommunications Commission (NBTC).

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WORLD

Israel-Iran conflict: latest developments

AFP, Published on 16/06/2025

» JERUSALEM - Israel and Iran traded deadly fire for a fourth day on Monday in their most intense confrontation in history, fuelling fears of a drawn-out conflict that could engulf the Middle East.

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THAILAND

Scam complaints in Thailand starting to rise again

Komsan Tortermvasana, Published on 16/06/2025

» The number of complaints concerning call centres and online scams has increased to reach close to the same level as recorded in December 2024, despite having dropped to its lowest point in February 2025, according to Thailand's National Broadcasting and Telecommunications Commission (NBTC).

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GENERAL

Cambodia’s economic response downplayed

Published on 13/06/2025

» The economic measures Cambodia has taken against Thailand in response to the countries’ border dispute indicate the nation is a few steps ahead of its neighbour, both in terms of retaliation and its posture in negotiations, says an analyst.

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THAILAND

Tidlor Holdings Wins Two Global Digital CX Awards 2025  

Published on 12/06/2025

» Ngern Tid Lor Public Company Limited (TIDLOR), a subsidiary of Tidlor Holdings, has received two global accolades at the Digital CX Awards 2025, hosted by The Digital Banker. The awards include Excellent Omnichannel Customer Experience, recognizing the seamless insurance brokerage ecosystem that TIDLOR has built—enabling customers to conveniently access insurance services across channels while expanding coverage to more people across Thailand. 

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OPINION

The essence of Thailand in one phrase

Oped, Published on 05/06/2025

» The glossy brochures tell you it's "The Land of Smiles" or maybe it's just "amazing". Slightly more sophisticated takes suggest the essence of Thailand can be found in its unique expressions of showing consideration to others in the context of a hierarchy.

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WORLD

Five years after George Floyd's murder, racial justice push continues

Published on 25/05/2025

» Shareeduh McGee is fighting to keep the memory of her cousin George Floyd alive.

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LIFE

A hell of a night. On loop

Life, Tatat Bunnag, Published on 21/05/2025

» In Until Dawn, horror is a ticking clock.