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Racing for super app supremacy
Business, Suchit Leesa-nguansuk, Published on 09/07/2021
» A push by corporates to become super app operators like the case of Malaysian-based airline AirAsia casts light on their determination to create ecosystems that could drive down costs and expand customer bases through integrated services, say business pundits.
A total retail experience
Business, Suchit Leesa-nguansuk, Published on 25/11/2019
» Alibaba is known for its strong position in global online shopping, but the Chinese tech giant is adding advanced technologies ranging from artificial intelligence (AI) and voice shopping to augmented reality (AR), robotics, face recognition and interactive holographic signage to its portfolio to ensure a competitive edge and raise the bar for its customer experience.